Feb 28, 2018

Inordinate Delay In Commencing Family Pension – CPAO Advice To Banks

Inordinate delay in commencing Family Pension – Timely commencement of family pension to spouse in the event of death of the pensioners –

CPAO Order

CPAO instruction for immediate Pension to the spouse on receipt of Death Certificate

Government of India

Ministry of Finance

Department of Expenditure

Central Pension Accounting Office

Trikoot-II, Bhikaji Cama Place

New Delhi – 110066

Office Memorandum
Subject: – Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners.
Attention is invited to this office 0M No. CPAO/Tech/ Bank Performance/2016-17/255 dated-27.02.2017 whereby Heads of all the CPPCs and Government Business Divisions of the Banks were advised to Commence the family pension to the spouse immediately on receipt of death certificate of the pensioner, proof of spouse age/date of birth and under taking of recovery of excess payment latest within a month.
However. analysis of reports prepared in CPAO regarding time taken in conversion of pension to family pension in favour of spouse of deceased pensioners shows inordinate delay in many cases. The details of these cases are available in CPPC logins http://ppo.nic.in
In view of the above, Heads of CPPCs and Government Business Divisions Of the banks are advised to review the latest position and ensure compliance of the above instructions and submit the status report to CPAO along with reasons for delay by 9th February, 2018 positively by e-mail at vijay.cpao@gmail.com
It is, further, requested to give the acknowledgement of receipt of application and death certificate to the family pensioner regarding commencement of family pension.

(Subhash Chandra)
(Controller of Accounts)